In the era of online reviews and SEO, the impact of unauthorized ecommerce sellers ranges from lost revenue to damaged relationships with authorized sellers to questionable brand integrity. If you want to protect the integrity of your brand, unauthorized third-party sellers should be a big deal.

In order to protect themselves, the first step for online retailers is collecting the basic facts about these ecommerce sellers: Who they are, what they’re doing and where they are operating. In short, brand manufacturers first need to figure out who the seller is and how to reach them. 

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USPS has floated a new proposal to Congress that would see it reducing mail delivery from six to five days a week while expanding packaging deliveries to seven days.

The shipping world has changed dramatically over the past decade. Since 2007, total U.S. mail volume has declined 31% to 146 million pieces, including a 41% drop in first-class mail, its most profitable product. At the same time, ecommerce has exploded, offering a way to plug the lost revenue while also adding burden to USPS operations as it handles more packages. USPS has already started to dip its toes into 7-day a week delivery to manage the 20 million packages it averages daily. It now delivers some Amazon.com packages on Sundays and also other ecommerce retail fulfillment during the busy Christmas holiday season.

The agency lost $3.9 billion in 2018, its 12th straight year of losses. According to the agency, this move better reflects the market conditions and would save it billions of dollars per year. Republican and Democratic members of Congress, however are opposed to making a change to mail deliveries.

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American consumers are prepared to reward manufacturers, retailers, and others offering products that benefit the environment as long as any additional costs associated with providing those benefits are not transferred to them in the form of higher prices.

Earth Day 2019, an A.T. Kearney study of 1,000 US consumers’ sentiments on environmental benefit claims found that more than 70% of consumers consider their impact on the environment when shopping. But, even as topics like climate change continue to make headlines, only 52% have shifted their purchase decisions—although this is improving, with 66% intending to shift within the year. Why haven’t they changed? The answer is they want the businesses that serve them to change first.

While nearly 80% of respondents would consider delayed shipping if the environmental benefit was clearly articulated, they are unlikely to settle for higher costs in exchange for environmental benefits.

“What we see in these findings is that the consumer market may be more receptive to buying green products than they were in years past,” said Greg Portell, an A.T. Kearney partner involved in the study. “But, they don’t want to sacrifice quality or pay higher prices to benefit the environment.”

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A national unemployment rate hovering around 4% is a good thing for the economy but makes life difficult for managers of distribution and fulfillment centers. Finding sufficient staff is a problem that’s not likely to go away soon, so companies are looking to maximize productivity and reduce inefficiency.

This special report from Multichannel Merchant explores ways ecommerce and direct-to-customer merchants are creating optimized warehouses to address labor shortages. This includes tactics like incentives, space optimization and investment in a modern warehouse management system (WMS).

In the MCM Special Report you will learn:

• About the shift from centralized DCs to smaller regional fulfillment centers
• About leveraging existing WMS capabilities like labor management and order flow
• About the advantages of a modern WMS, including granular KPIs and volumetric data
• How more efficient space utilization can fuel opportunistic buys that capture more sales

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Amazon.com has launched Project Zero, a program that enables brands to designate counterfeit product listings on the e-tailer’s site for removal. Amazon is providing each product with a unique code that can be scanned to determine whether a product is authentic or counterfeit. The online retail giant launched a new anticounterfeiting program, called Project Zero, that it says would better protect brands from scammers by letting them designate listings for removal, rather than going through a cumbersome reporting process with Amazon.

The company has been testing it with roughly 15 brands for a few months, and will now start inviting selected additional companies to participate. Amazon said it wants all brand owners to join the program eventually but declined to specify a timeline.

As part of Project Zero, Amazon also is including a tool that generates a unique code for each product unit that the brand can print onto existing packaging or attach onto items using a sticker. The codes can then be scanned to ensure a product’s authenticity when it enters an Amazon warehouse.

In shifting some monitoring duties and authority to brands themselves, Amazon is taking an unusual step. Other tech companies use outside contractors to help monitor their platforms but don’t generally let users remove content. Amazon, for example, has required brand owners to report suspected counterfeits to an internal team that would investigate and decide whether or not to remove them.

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Whether it’s a deadly cold snap or a hole under an Antarctic glacier or a terrifying new report, there seem to be constant reminders now of the dangers that climate change poses to humanity.

Rep. Alexandria Ocasio-Cortez, D-N.Y., and Sen. Ed Markey, D-Mass., think they have a start to a solution.

What is the Green New Deal?

The Green New Deal is an ambitious proposal in the US to combat climate change. Named after President Franklin D. Roosevelt’s New Deal to combat the Great Depression, the Green New Deal is a massive stimulus package aimed to address climate change, as well as the rising social, economic, and political inequality in the US that comes with it. It calls for economic mobilization not seen since World War II and the New Deal and aims to cut greenhouse gas emissions (GHGs) in half by 2030, shift 100 percent of national power generation to renewable sources, upgrade all infrastructure and transportation for energy efficiency, decarbonize the largest polluting industries (manufacturing and agriculture), fund the capture of GHGs, and virtually eliminate poverty in the US by including everyone in the prosperity that this transition would provide.

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This is the million dollar question. Actually, it is a multi-million dollar question, as thousands of people have staked a claim in the success of Amazon’s seller marketplace, and many more are eyeing the potential of selling on Amazon and ready to make a move.

The goal was simply to get a better understanding of what an Amazon seller looked like: simple demographics like age, gender, location, but also at a deeper level, what factors helped the top sellers succeed?

Getting Started is Key!

The hardest part is getting started: finding a product idea, maintaining momentum, and ultimately getting it live on Amazon. If you can do that well, you have set yourself up for success. That is the exact path that every one of these successful sellers we surveyed took.

Read more here.

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Efficiency is the backbone of successful warehouse operations. As businesses grow and consumer demands evolve, warehouses must continually refine their processes to stay competitive. Whether it’s optimizing layouts, integrating automation, or enhancing employee training, each improvement contributes to a smoother, faster, and more cost-effective operation. By implementing strategic measures, warehouses can maximize their potential, reduce waste, and improve overall productivity. This article explores a range of strategies to achieve a highly efficient warehouse.

1. How to Measure Warehouse Efficiency

It is absolutely necessary for warehouses to find ways to measure efficiency and identify areas for improvement. Common key performance indicators (KPIs) such as inventory turnover, order cycle time, and perfect order rate can be used to measure warehouse efficiency.

Inventory turnover indicates how often inventory is sold and replaced over a period, reflecting the effectiveness of inventory management, while order cycle time measures the time taken from order placement to delivery, highlighting the speed of warehouse operations. The perfect order rate tracks the percentage of orders delivered without errors.

In addition to those metrics, warehouse managers can use metrics such as storage capacity utilization, labor productivity, and equipment utilization to measure the efficiency of specific aspects of their business. By regularly reviewing these KPIs, warehouse managers can pinpoint inefficiencies and implement targeted improvements to optimize warehouse operations.

2. Optimizing Warehouse Layout and Traffic Flow

A warehouse’s layout can significantly improve or significantly harm efficiency. Optimizing existing warehouse space with a well-designed floor plan can prevent bottlenecks, reduce excessive travel time, and make it easier to locate products. By optimizing warehouse space, businesses can reduce unnecessary movement and streamline workflows.

One effective approach is to position high-demand items closer to packing and shipping areas. This ensures that frequently picked products are easily accessible, reducing the time employees spend retrieving them. Categorizing products based on size and weight also enhances picking speed and accuracy.

Another key consideration is the design of pathways. Wide, clearly marked aisles prevent congestion and allow for the smooth movement of personnel and equipment, such as forklifts and pallet jacks. Regularly reassessing the layout based on inventory trends and operational needs ensures that the warehouse remains adaptable to changes in demand.

3. Implementing Advanced Inventory Management Systems for Warehouse Operations

Managing inventory efficiently is essential for preventing overstocking, stockouts, and misplacement of goods. Advanced inventory management systems (IMS) provide real-time tracking and visibility, helping warehouses maintain optimal stock levels and optimize warehouse efficiency through the use of warehouse management systems (WMS).

Modern IMS solutions incorporate barcode scanning and RFID technology to accurately track inventory movement. These tools reduce human errors, improve order accuracy, and minimize delays caused by misplaced items. Additionally, cloud-based inventory management allows for seamless integration with other business systems, providing instant updates on stock levels, supplier shipments, and order processing.

Automating inventory tracking also enables better demand forecasting. By analyzing historical sales data and market trends, warehouses can anticipate demand fluctuations and adjust inventory levels accordingly. This prevents excess stock from occupying valuable storage space while ensuring that popular products are readily available.

4. Adopting Automation and Robotics

Automation is transforming the warehousing industry by increasing efficiency, accuracy, and speed. Implementing automated solutions reduces reliance on manual labor for repetitive tasks, allowing employees to focus on more complex responsibilities.

Automated guided vehicles (AGVs) and conveyor systems streamline material handling by transporting goods efficiently throughout the warehouse. Robotics, such as automated picking and sorting systems, further enhance productivity by reducing errors and accelerating order fulfillment.

While the initial investment in automation can be significant, the long-term benefits—such as reduced labor costs, increased processing speed, and improved accuracy—justify the expense. Additionally, integrating warehouse management systems (WMS) with automation ensures seamless coordination between various operational processes, further optimizing efficiency.

5. Enhancing Employee Training and Engagement

Even with advanced technology, human employees remain (and will remain) a crucial element of a well-managed warehouse operation. Well-trained and motivated staff contribute significantly to streamlined operations and improved accuracy. Regular training programs ensure that employees are proficient in using warehouse technology, safety protocols, and best practices.

Engagement is equally important. Incentivizing employees with performance-based rewards encourages efficiency and accuracy. Open communication channels, feedback mechanisms, and a positive work environment foster a sense of ownership among workers, increasing productivity and reducing turnover rates.

6. Utilizing Data Analytics for Continuous Improvement

Data-driven decision-making is a powerful tool for warehouse optimization. By analyzing key performance indicators (KPIs) and evaluating and streamlining warehouse processes, businesses can identify inefficiencies and make informed improvements.

Metrics such as order accuracy rates, picking and packing times, and inventory turnover ratios provide insights into operational strengths and weaknesses. Predictive analytics can also enhance efficiency by anticipating demand patterns, optimizing workforce allocation, and minimizing waste. By leveraging data analytics, warehouses can continuously refine their processes and maintain a competitive edge.

7. Implementing Lean Inventory Practices

Adopting lean inventory management principles helps minimize waste and maximize resource utilization. The Just-in-Time (JIT) inventory system is a popular lean approach that ensures stock arrives only when needed, reducing storage costs and excess inventory. Implementing JIT requires strong supplier relationships and precise demand forecasting to avoid stockouts.

Lean inventory practices emphasize efficiency in every aspect of warehouse management, from procurement to fulfillment. By maintaining optimal stock levels and eliminating unnecessary storage, warehouses can reduce costs while improving service levels.

8. Enhancing Safety Measures

A safe warehouse is an efficient warehouse. Aside from their toll on personal health, workplace injuries and accidents lead to downtime, decreased productivity, and increased operational costs. Prioritizing safety measures ensures a secure working environment and smooth operations.

Regular safety training, clear signage, and well-maintained equipment help prevent accidents. Implementing ergonomic workstations reduces strain-related injuries among employees. Additionally, enforcing proper safety protocols for operating machinery, handling hazardous materials, and lifting heavy objects minimizes risks.

Investing in safety not only protects employees but also enhances overall efficiency by preventing disruptions caused by workplace incidents. A culture of safety encourages employees to adhere to best practices, creating a more productive work environment.

9. Regular Maintenance of Equipment

Warehouse equipment plays a vital role in daily operations, and its reliability is crucial for efficiency. Regular maintenance prevents unexpected breakdowns that can disrupt workflows and delay order fulfillment.

A preventive maintenance program ensures that forklifts, conveyor belts, and other machinery remain in optimal working condition. Scheduling routine inspections, replacing worn-out components, and addressing minor issues before they escalate prolong the lifespan of equipment and reduce downtime.

Additionally, maintaining accurate records of maintenance activities allows managers to track equipment performance and plan for necessary upgrades or replacements. A proactive approach to maintenance keeps warehouse operations running smoothly and efficiently.

10. Streamlining Communication Channels

Effective communication is the backbone of a well-coordinated warehouse. Miscommunication can lead to errors, delays, and inefficiencies, making it essential to establish clear communication channels between employees and departments.

Implementing communication tools such as warehouse management software (WMS) with real-time messaging features enhances coordination. Regular team meetings ensure that staff are aligned on operational goals, workflow changes, and performance expectations.

Encouraging an open-door policy where employees can voice concerns and suggest improvements fosters collaboration and innovation. By maintaining clear and transparent communication, warehouses can minimize misunderstandings and enhance overall productivity.

11. Customizing Storage Solutions

Optimizing storage systems improves space utilization and accessibility, leading to more efficient warehouse operations. Customizable storage solutions cater to the specific needs of different products, enhancing organization and retrieval speed.

Adjustable shelving, modular racking, and vertical storage units maximize available space while ensuring easy access to items. Implementing clear labeling systems further streamlines picking and stocking processes. In addition, regularly assessing storage requirements and reconfiguring layouts based on inventory trends helps warehouses maintain efficiency. Customizing storage solutions to fit the business’s needs prevents wasted space and enhances operational flow.

Conclusion

Improving warehouse efficiency requires a combination of strategic planning, technological integration, and workforce optimization. By continuously evaluating and refining processes, warehouses can achieve greater productivity, reduce costs, and enhance customer satisfaction. The key to success lies in embracing innovation, fostering a culture of efficiency, and staying adaptable to industry changes. With a commitment to continuous improvement, warehouses can position themselves as leaders in operational excellence.

Frequently Asked Questions

What are some cost-effective ways small warehouses can improve efficiency without investing in expensive automation?

Small warehouses can enhance efficiency by optimizing their layout to reduce unnecessary movement, implementing lean inventory practices to minimize waste, and utilizing affordable inventory management software to track stock levels more accurately. Training employees to follow standardized workflows and adopting basic automation tools, such as barcode scanners, can also help improve speed and accuracy. Additionally, regularly analyzing key performance metrics can help small warehouses identify inefficiencies and make strategic improvements without requiring a large financial investment.

What are the biggest challenges warehouses face when trying to implement new efficiency strategies?

One of the most common challenges is employee resistance to change, as new processes or technology may require additional training and adaptation. High upfront costs for automation and technology upgrades can also be a barrier, especially for smaller operations. Furthermore, integrating new systems with existing workflows can be complex and time-consuming, potentially causing temporary disruptions. To overcome these obstacles, warehouses should prioritize phased implementation, provide comprehensive training, and ensure clear communication about the benefits of the changes to gain employee buy-in.

What strategies can warehouses use to manage seasonal demand fluctuations?

Seasonal demand can create significant operational challenges, including stock shortages, overstocking, and increased labor costs due to fluctuating order volumes. Warehouses can prepare by analyzing historical sales data to anticipate demand spikes and adjust inventory levels accordingly. Implementing flexible storage solutions, such as temporary shelving or rented warehouse space, can help accommodate excess stock when needed. Additionally, hiring temporary workers and cross-training existing employees can ensure that labor capacity aligns with seasonal surges, preventing bottlenecks and maintaining order fulfillment efficiency.

How can warehouses incorporate sustainability into their efficiency strategies, and what are the benefits?

Warehouses can improve efficiency while promoting sustainability by adopting energy-efficient lighting, optimizing transportation routes to reduce fuel consumption, and using eco-friendly packaging materials. Implementing waste reduction strategies, such as recycling programs and reusable packaging, can further enhance environmental responsibility. Not only do these practices help reduce operational costs, but they also improve a company’s reputation and align with increasing consumer demand for sustainable business practices. By integrating sustainability into warehouse operations, businesses can create long-term cost savings while contributing to a greener supply chain.

Some days you might feel like you’re caught between the proverbial rock and a hard place. Like clockwork, carriers increase their charges. The competition is absorbing more of their shipping costs and offering “free” shipping. The customer’s “point, click and deliver” mentality is here to stay.

The cost of shipping and the time to get the package to the customer affects many customers’ decisions to buy from your business. As these trends continue, multiple distribution centers may be the best bet to reduce shipping costs and deliver faster to the customer. As an alternative to internally managing additional facilities, we recommend companies evaluate the use of 3PL as a major way to reduce start up investment and shorten the schedule. You may be able to reach 80% of your customers in 1-2 days via ground from two strategically placed centers.

However, multi-DC strategies are not the right strategy for every company because of the added expenses, inventory required and managing a second remote center. 

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While the majority of UPS workers represented by the Teamsters union voted against a new contract, negotiations will continue as turnout was low and the no votes didn’t meet the threshold for killing the deal.

According to the Wall Street Journal, 54.3% of 243,000 Teamsters members that include UPS drivers, sorters and other workers voted against a new five-year contract Friday, while 62.1% of 11,000 freight workers voted down a separate agreement; several regional and local deals were voted down as well.

Union rules require a two-thirds vote to reject a contract when less than 50% of members vote.

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