FAQ – Returns

How do I handle returns?

Please follow the marketplace Returns Policy as applicable where the order originated.

Your average number of returns, (e.g. Wrong item was sent, Product damaged, Bought by mistake, etc.) should not increase as a result of participation in the Cahoot network. Please report any concerns to the Cahoot Success Team.

Additional resources from Amazon.com marketplace:

• Prepaid returns for seller fulfilled orders
• Process return requests
• Manage returns
• Refund Options

What packaging am I required to use?

Use only brand neutral packaging that is appropriately sized to ship its contents safely.